Privacy Policy Commitment and Scope
How we collect, use, retain, and share your information in compliance with South African law.
Introduction to Your Privacy Rights
Your privacy is important to us. This policy explains how your personal data is collected and used when you interact with zenarixora.sbs, following the Protection of Personal Information Act (POPIA) and related regulations.
Please review this policy to understand what information we collect, the reasons for collection, and how you can exercise your rights regarding your personal data.
Types of Data We Collect and Why
We collect information that helps provide, improve, or secure our services, and to meet legal obligations.
Personal Information Provided Directly
- Name and contact details when submitting a website form
- Email address for newsletters or ongoing communications
- Phone number to support direct inquiries and requests
- Business or organization name for relevant engagement
- Voluntary details given for tailored communications
Automatically Collected Information
- Technical data like browser type and device model
- IP address and access times for security and analytics
- Usage data such as visited pages and interactions
- Referring source or link to analyze site entry patterns
- Browser cookies or similar tracking for core functionality
How Your Data Is Used Responsibly
Personal and technical data are used only as needed to: deliver requested services, send updates, support customer care, and maintain legal compliance.
- Fulfilling service or consultation requests
- Sending relevant updates with your permission
- Improving site features and troubleshooting errors
- Analyzing trends to enhance user experience
- Protecting security and meeting legal duties
- Managing subscriptions and opt-outs
- Communicating important policy updates
Privacy Commitment: We make reasonable efforts to use data transparently and only for legitimate, specified purposes in line with South African privacy law.
How We May Share Personal Data
We do not sell your data. Sharing occurs only as required to deliver services, or when compliance with law is necessary.
Third-Party Providers
External partners may receive limited data to fulfill select business functions (such as hosting). Their access is restricted to legitimate business needs and contractually controlled.
Legal and Regulatory Duties
If required, disclosure occurs only to comply with South African law,, enforce policy, or address lawful requests.
Anonymous Statistical Use
Aggregate data is used for reporting and analytics, never linked to specific individuals.
Your Data Rights Under South African Law
You may review, correct, or request removal of your personal data at any time, in accordance with data protection laws.
- Right to access information we hold
- Right to correct or update details
- Right to request erasure of data
- Right to request data portability
- Right to object to certain uses
- Right to restrict processing activities
To exercise these rights, please contact us using the contact details below.
How We Secure Personal Data
We implement reasonable technical and organizational safeguards to prevent unauthorized access or misuse.
Technical Security Measures
- Secured connections (SSL/HTTPS) throughout
- Encrypted storage of sensitive information
- Regular security updates and monitoring
- Protection against unauthorized system access
Organizational Safeguards
- Staff data privacy awareness and training
- Restricted access to personal data and sensitive records
- Periodic policy reviews and risk assessments
- Incident response steps for privacy events
Data Retention and Deletion Guidelines
Data is kept as long as needed for service delivery, legal requirements, and business recordkeeping.
- Account-related forms and submissions
- Topic and contact requests records
- Email, call, and chat communications
- Billing and transaction records
- Newsletter and update preferences
Retention times follow legal and business policy unless earlier deletion is requested.
International Data Transfer Terms
Data may be transferred abroad as permitted by law, using adequate protections.
- Data transfer conducted via secure protocols
- Only to countries approved as safe under POPIA
- Agreements set for third-party transfer compliance
- Notification if data will leave South Africa jurisdiction
Cookie Use Policy Overview
We use cookies for core website functions, basic analytics, and to remember preferences. See our Cookie Policy for more details.
Categories of Cookies
- Cookies necessary for navigation and core features
- Cookies for measuring site performance
- Remembering your settings and previous visits
- Supporting essential and enhanced features
You can manage preferences in your browser or via our cookie banner.
Changing This Privacy Policy
We may update this policy periodically. Material changes will be communicated where required by law.
- Website notices for policy changes
- Email notifications to subscribers
- Date of last revision on the policy page
- Direct outreach if legally mandated
Continued use after updates signals acceptance of the revised policy.
How to Contact Us About Privacy
Request details or changes to your data at the contact information below.
Zenarixora
155 West Street, Sandton, Johannesburg 2196 South Africa
Phone: +27487287148
Email: content@zenarixora.sbs
Last updated: May 2, 2026
Effective from: May 2, 2026